Privacy Policy

THE MOTZ GROUP PRIVACY NOTICE

EFFECTIVE: JULY 11, 2024

The Motz Group installs and maintains synthetic turf and natural grass fields (our “Services”) and we own and operate the website located at www.themotzgroup.com  (our “Site”). Before accessing or using the Site, please read this Privacy Notice (the “Privacy Notice” or “Notice”) as well as our Terms of Use.

This Notice sets forth our practices for handling the information we collect from or about you. Generally, we collect, return, use and disclose your information for business purposes, that you have consented to, as outlined in this Notice. By using our Services or otherwise accessing and using the site, you agree to be bound by this Notice and our Terms of Use. If you do not agree to this Notice, then you may not access our Site or use our Services.

If our privacy practices change, we will post the changes to our Site and revise this Notice accordingly. In addition, if we have collected personal information from you, we will notify you and secure your consent before using your personal information in new ways.

What We Collect

We collect various types of information from our users to provide and improve our Services and our Site.

ACCOUNT/LOG-IN INFORMATION

This includes your name, email address, telephone/mobile numbers, and any passwords you create when setting up a password to access protected portions of the Site, filling in forms, or signing up for marketing emails or text messages.

COMMERCIAL INFORMATION

Records of the products or services you have purchased, obtained, or considered, as well as other purchasing histories or tendencies.

CORRESPONDENCE & COMMUNICATION DATA

Information you provide when you communicate with us via our customer service channels, including emails, phone calls, or messages through our Site. This also includes responses to communications we send and interactions with our social media channels.

OTHER INFORMATION

Any other information you provide directly or indirectly through your use of our Site or Services. This might include data provided during interactions with our Site, additional profile information, or details provided during promotional events.

AUTOMATICALLY COLLECTED INFORMATION

When you visit our Site, we automatically collect certain information and store it in log files. This information includes (as applicable) browser type and version, operating system and network, referring/exit pages, date/time stamp, whether you are a new or returning visitor, and frequency of visits. We collect and store this information on an individual basis and in aggregate, or combined, form; and we may sometimes connect it to an individual user’s personal information. This data helps us understand how you interact with our Site and allows us to improve our Services.

 

We will use this information as described herein, subject to any limitations this Notice sets forth, as well as any applicable law. Information collected from third parties referenced herein may also be subject to their own privacy policies and other rules/ regulations.

How We Use and Share Information

As a registered user of our platform who has opted in to receive promotional messages, we may use and otherwise process each of the categories of information identified above for various business purposes, including:

• Allowing access to password-protected areas of our Site;
• Providing products and Services that you purchase, and processing your payments for such purchases;
• Communicating with you;
• Sending you direct marketing and promotional materials relating to our Services and products;
• Verifying your identity and account information;
• To analyze trends, to administer the Site, to improve the content of our web pages, and to make our Site more useful to visitors;
• As described to you when collecting your information;
• For any other lawful purpose.

With your consent, we may share your contact information with our trusted business partners for advertising and promotional purposes. If we are unable to assist you with your project, we may also share your contact and project information with another company that is able to do so. Your consent to receive SMS text messages is limited to The Motz Group’s marketing/advertisements and we will not share your information with business partners for messaging purposes outside of the reasons listed in this Policy. To opt-out of SMS messages from The Motz Group for sales and marketing purposes, such as newsletters, company updates, and customer service notifications, you can reply STOP to a message at any time or contact us at info@themotzgroup.com.

We do not sell any customer information; however, we may share your information with third party service providers in a way that may be considered a sale of your information under applicable U.S. Privacy Laws. For instance:

• We share your information with third party vendors and services providers who provide services to us for a variety of business purposes, such as payment processing, customer services, e-mail deployment, advertising, marketing, security, performance monitoring, maintaining or serving accounts, and processing or fulfilling orders and transactions;
• We may share your information in connection with corporate transactions, such as sales, mergers, consolidations, etc.;
• We may disclose your information to respond to subpoenas, court orders, and/or other government/regulatory authority inquires, and to protect and defend the rights, interests, safety, and security of The Motz Group, our affiliates, and/or the public;
• We may share your information for any other purpose disclosed to you at the time we collect and/or share the information, pursuant to your consent or direction.

Cookies

By using our Site and Services, you consent to our use of Cookies and other similar technologies. A cookie is a small file that our web server sends to your device (computer, tablet, mobile phone, etc.) when you visit our Site. It is stored as a text file on your hard drive so we can access it when you visit us again. Cookies contain information that identifies you to our Site, so you don’t have to reenter your information every time you visit. This helps us personalize your shopping experience and gives you easy access to your online account.

TYPES OF COOKIES WE USE

Essential Cookies: These cookies are necessary for our Site to function properly. They enable you to move around the site and use its features, such as accessing secure areas.


Performance Cookies: These cookies collect information about how you use our Site, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve Site functions.


Functionality Cookies: These cookies allow our Site to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.


Advertising Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.

PERSISTENT & SESSION COOKIES

Session Cookies: We use session cookies to make it easier for you to navigate our Site. Session cookies record session information, such as which web pages you have visited, and track your activity on our Site. These cookies are temporary and only exist for the duration of your visit to our Site, disappearing when you close your browser. They help maintain security and ensure smooth navigation during your session.


Persistent Cookies: These cookies remain on your device beyond a single session and will stay until they expire or you delete them. They remember your preferences and actions across multiple visits, enhancing convenience but also enabling tracking activities over time. Because they can collect data across different websites and sessions, they are often used for more extensive tracking and personalization efforts.


You can reject cookies through your browser. If you reject cookies, you may still use our Site, but your ability to use some of the areas of our Site may be limited or not function properly. We do not currently have the capability to recognize browser “Do Not Track” signals.

Analytics

We use various service providers to help analyze how people use our Site, how often they visit and to understand the areas of greatest interest to our Site users. These service providers use cookies and similar technologies to collect information pertaining to how you use our Site. We use the information we get from these service providers to improve our Site and Services. Some of these service providers and more specifically items we track include:

Google Analytics, a web analytics service offered by Google that tracks and reports Site traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

 

Facebook Pixel, is a similar web analytics service offered by Facebook that tracks and reports conversions from Facebook ads, and help us tailor advertisements to our Site users. For more information on the privacy practices of Facebook, please visit the Meta Business Tool Terms: www.facebook.com/legal/terms/businesstools

 

Hubspot measures your sessions on our Site based on the referral domain which lead you to our Site. For more information on the privacy practices of Hubspot, please visit the Hubspot Customer Terms of Services:
https://legal.hubspot.com/terms-of-service

“Do Not Track” Signals.

We do not currently have the capability to recognize browser “Do Not Track” signals. We adhere to the standards set forth in this Policy.

RETENTION & SECURITY

We only retain information for as long as reasonably necessary, and for the purposes set out herein, and in accordance with applicable law. The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, and to guard that information against loss, misuse, or alteration. Please note, however, that no method of transmission over the internet, or method of storage, is 100% secure. Therefore, while we use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

Links to Third Party Sites

This Notice applies only to information collected by our Site. From time to time, the Site may direct you to other websites (“Linked Sites”) that are not owned by us, even though they provide goods or services related to our Services. We do not control the collection or use of any information, including personal information, that occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for their privacy practices.

CALIFORNIA SHINE THE LIGHT LAW

Pursuant to California Civil Code Section 1798.83, users who are California residents can request certain information about the sharing of their own personal information with third parties for direct marketing purposes during the past year. The information which you have a right to receive includes the categories of personal information disclosed by us for direct marketing purposes during the preceding calendar year and the names of the companies that received such information. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually.

CHANGES TO OUR NOTICE/CONTACT INFORMATION

We reserve the right to modify our Privacy Notice at any time, so please review it frequently. We will post any changes here, on our homepage and in other appropriate places.

If you have any questions about this policy or our privacy practices, you may contact:

The Motz Group
1 Motz Way
Cincinnati, OH 45244
513.533.6452
info@themotzgroup.com